Open Position – INNOVIZIO

BUSINESS PROCESS IMPROVEMENT SENIOR SPECIALIST/ANALYST (UK)

This role is a key position within Company Business Process Improvement Department, a newly created team responsible for the delivery of process innovation and continuous improvement initiatives across all parts of the organisation.

It will play an important role in helping to foster a customer centric culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation.

To work with key business stakeholders, and multi-departmental ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change.
To identify and work with business stakeholders to elicit the business requirements and business case to meet key objectives.
To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.
To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements.
Working closely with the IT department for systemic improvements of processes and assist with IT prioritisation efforts.
To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times.
To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.
To monitor related KPI’s and complete post implementation reviews to ensure successful delivery has been achieved.

GENERAL QUALIFICATIONS

Preferred accredited Lean Six Sigma Green Belt, preferably Green Belt.
Preferred 2-4 years proven continuous improvement analytical experience from a similar role, including project management and business analysis.
Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders.
Able to use initiative and equally confident working independently or as part of a team.
Strong in data analysis and the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint.
A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
Good verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, Senior Managers, Third Parties and Subject Matter Experts.
Good analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements.
We are looking for colleagues with a good command of English.